Cancellation Policy
How to Cancel Your Subscription
You can cancel your PromptVestor subscription at any time by following these steps:
- Log in to your PromptVestor account
- Navigate to Account Settings
- Select "Subscription Management"
- Click on "Cancel Subscription"
- Confirm your cancellation
What Happens After Cancellation
- Upon cancellation, you will retain access to the product until the end of your current billing period.
- No further charges will be made to your payment method.
- You will continue to have access to all features and data until your subscription period ends.
- Any saved data or custom workflows will remain accessible until the end of your subscription period.
Billing and Refunds
- Cancellation does not automatically qualify you for a refund.
- Please refer to our Refund Policy for more information about refund eligibility.
- If you cancel during a trial period, you will not be charged.
Reactivating Your Subscription
If you wish to reactivate your subscription after cancellation:
- You can reactivate at any time by logging into your account
- Your previous settings and preferences will be preserved
- New subscription rates may apply
Need Help?
If you need assistance with cancellation, please contact our support team:
- Email: [email protected]